This Privacy Policy explains how plus77 collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012. Your privacy is a commitment we take seriously at every level of our operations.
Summary for Philippine Players: plus77 collects the personal data you provide when registering and using the Platform — including your name, mobile number, identity documents, and transaction records. We use this data to operate your account, verify your identity as required by PAGCOR, process your GCash and banking transactions, and keep you informed about your account activity. We do not sell your data. You have full rights to access, correct, and request deletion of your personal information under Philippine law. If you have any privacy concerns, contact our Data Protection Officer at [email protected].
1.1 This Privacy Policy ("Policy") is issued by plus77 ("the Company," "we," "us," or "our"), the operator of the plus77 online gaming platform accessible at plus77.asia ("the Platform"). This Policy governs the collection, processing, storage, use, and disclosure of personal data relating to all visitors to the Platform and registered players ("you" or "your").
1.2 plus77 is committed to protecting the privacy and personal data of all individuals who interact with our Platform. We collect and process personal data in strict compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations as issued by the National Privacy Commission (NPC) of the Republic of the Philippines.
1.3 This Policy should be read in conjunction with the plus77 Terms and Conditions, which govern the overall relationship between plus77 and registered players, and the Responsible Gaming Policy. By accessing the Platform or registering an Account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
1.4 This Policy applies to all personal data collected through the Platform website, any communications between you and plus77, and any additional services, promotions, or channels through which plus77 may interact with you. It does not apply to third-party websites or services that may be linked from the Platform — those third parties operate their own independent privacy policies for which plus77 accepts no responsibility.
For the purposes of this Privacy Policy, the following definitions apply:
plus77 collects the following categories of personal data from Data Subjects in the course of operating the Platform:
| Category | Specific Data Points | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number, ID document images, selfie photograph | Required (KYC) |
| Contact Data | Philippine mobile number, email address, residential address | Required |
| Account Data | Username, encrypted password, account creation date, account status, preferences, communication settings | Required |
| Financial Data | Deposit and withdrawal records, transaction amounts, payment method details (GCash number, bank account name), wallet identifiers | Required |
| Gaming Activity Data | Game history, wager amounts, win/loss records, session duration, responsible gaming limit settings | Required |
| Technical Data | IP address, device type, operating system, browser type and version, session identifiers, cookies, geolocation (where permitted) | Automatically collected |
| Communications Data | Customer support chat transcripts, email correspondence, complaint records, survey responses | When applicable |
| Marketing Data | Communication preferences, promotional opt-in/opt-out records, campaign interaction history | Optional |
3.1 plus77 does not collect or process sensitive personal data relating to race, religion, political beliefs, or health conditions, except to the limited extent that such data may be contained within identity documents submitted for KYC verification. In that event, such data is processed solely for the purpose of identity verification and is subject to the same security measures as all other personal data.
3.2 plus77 does not collect payment card numbers, CVV codes, or full bank account numbers. All payment transactions are processed through the secure infrastructure of our payment partners (GCash, PayMaya, BPI, BDO, Metrobank), and plus77 retains only the transaction reference identifiers and wallet/account identifiers necessary for reconciliation and record-keeping.
plus77 collects personal data through the following channels:
You directly provide personal data to plus77 when you: complete the account registration form; submit identity documents for KYC verification; make or request financial transactions through the Cashier; contact our customer support team; respond to promotions, surveys, or competitions; configure responsible gaming settings; or otherwise communicate with plus77.
When you access the Platform, we automatically collect certain technical data through cookies, pixel tags, server logs, and similar technologies. This includes your IP address, device identifiers, browser information, session duration, pages visited, and gameplay interactions. This data is used to operate the Platform securely, detect fraud, and improve the user experience. See Section 10 for further details on our use of cookies.
plus77 may receive personal data from third parties in limited circumstances, including: identity verification agencies engaged to assist with KYC compliance; payment processors confirming transaction status; fraud detection services flagging potentially suspicious activity; and regulatory bodies such as PAGCOR in connection with compliance obligations. Data received from third parties is handled with the same standard of care as data collected directly.
plus77 processes your personal data for the following specific, legitimate purposes:
In accordance with the Data Privacy Act of 2012, plus77 processes your personal data on the following lawful bases:
Philippine Data Privacy Act: plus77's data processing practices comply with Republic Act No. 10173 (Data Privacy Act of 2012) and the rules and regulations issued by the National Privacy Commission. Our Data Protection Officer has been designated in accordance with NPC Circular 2017-01 requirements applicable to entities that process personal data of Philippine residents.
7.1 plus77 does not sell, rent, or trade your personal data to third parties for their independent commercial use. We disclose personal data only in the circumstances described in this Section.
We share personal data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (GCash / PayMaya / BPI / BDO / Metrobank), identity verification services, cloud hosting providers, fraud detection vendors, customer support technology providers, and game software providers. All service providers are contractually bound to process personal data only on plus77's instructions and to maintain appropriate technical and organisational security measures.
plus77 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any other competent Philippine government authority where required to do so by law, court order, or enforceable regulatory demand. We will also disclose data where we reasonably believe disclosure is necessary to prevent imminent harm to a person or to protect the rights and property of plus77 or third parties.
In the event that plus77 undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, personal data held by plus77 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the Privacy Policy of the acquiring entity prior to their personal data being subject to a different privacy policy.
Outside of the circumstances described above, plus77 will not disclose your personal data to any third party without your explicit prior consent.
8.1 plus77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention periods apply:
8.2 Upon expiry of the applicable retention period, plus77 will securely delete or anonymise personal data in accordance with our data disposal procedures. Anonymised data that can no longer identify any individual may be retained indefinitely for statistical and analytical purposes.
9.1 plus77 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
9.2 While plus77 employs robust security measures, no method of data transmission or storage over the internet is entirely free from risk. You are responsible for maintaining the security of your Account credentials and for promptly notifying plus77 if you suspect any unauthorised access to your Account.
10.1 plus77 uses cookies and similar tracking technologies (including pixel tags and session identifiers) to operate the Platform, ensure security, remember your preferences, and analyse Platform usage. The following categories of cookies are used:
10.2 plus77 does not use advertising tracking cookies or share browsing data with advertising networks. We do not permit third-party advertisers to place cookies on the Platform.
10.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to log in or use core Platform functions. Disabling functional or analytical cookies will not prevent you from using the Platform but may affect your experience.
11.1 Under the Data Privacy Act of 2012, registered players have the following rights with respect to their personal data held by plus77:
To exercise any of the rights described above, you may submit a written request to the plus77 Data Protection Officer at [email protected]. Requests must include your full name, registered mobile number, and a description of the right you wish to exercise. We will respond to verified requests within thirty (30) calendar days of receipt. For complex requests, we may extend this period by an additional thirty (30) days with prior notice.
Certain data rights are subject to limitations where applicable law, regulatory obligations, or legitimate interests override the right. For example: the right to erasure does not apply to data that plus77 is legally required to retain under the AMLA (minimum five-year retention); the right to object may not apply to processing performed on the legal basis of contractual necessity. Where a request cannot be fulfilled in full, plus77 will explain the applicable limitation in writing.
If you believe that plus77 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available through the NPC's official channels.
21+ Restriction: The plus77 Platform is strictly restricted to individuals who are twenty-one (21) years of age or older in accordance with PAGCOR regulations. plus77 does not knowingly collect personal data from individuals below the age of 21. If we become aware that personal data has been collected from a minor, we will immediately delete such data and close the associated Account.
12.1 plus77 employs mandatory age verification through KYC document submission before processing any withdrawal request. All Players are required to confirm their date of birth at registration and to substantiate this through the provision of a valid Philippine government-issued identity document.
12.2 Where plus77 has reasonable grounds to suspect that an Account has been registered by a person under the age of 21, we will suspend the Account immediately and require the submission of additional age verification documentation before any access is restored. Where underage registration is confirmed, the Account will be permanently closed and all personal data associated with the Account will be handled in accordance with our incident response procedures.
12.3 Parents or legal guardians who become aware that a minor in their household has registered or attempted to register an Account on the plus77 Platform should contact our support team immediately at [email protected].
13.1 In the course of operating the Platform, certain personal data may be transferred to, stored in, or processed in countries outside the Republic of the Philippines — primarily in connection with cloud hosting infrastructure, game software providers, and technology service providers whose infrastructure is located internationally.
13.2 plus77 ensures that any cross-border transfer of personal data is conducted in accordance with Section 21 of the Data Privacy Act of 2012 and the relevant NPC guidelines on cross-border data flows. Transfers to third countries are made only where:
13.3 By using the Platform and accepting this Privacy Policy, you consent to the transfer of your personal data to the extent described in this Section, subject to the protections described above.
14.1 plus77 may send you promotional communications including bonus offers, new game announcements, seasonal promotions, and platform updates via SMS to your registered Philippine mobile number and/or email to your registered email address. We will only send marketing communications where you have provided explicit consent at registration or have opted in through your Account settings.
14.2 You may withdraw consent to receive marketing communications at any time by:
14.3 Withdrawal of consent for marketing communications does not affect your ability to use the Platform, access your Account, or receive transactional communications related to your Account activity (such as deposit confirmations, withdrawal notifications, and OTP messages, which are essential to Account operation and security and cannot be disabled).
14.4 plus77 does not share your contact details with third-party advertisers for their own marketing purposes.
15.1 plus77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, the introduction of new Platform features, changes in applicable law, or guidance from the National Privacy Commission.
15.2 The effective date of the current version of this Policy is displayed at the top of this document. Where changes are material, plus77 will provide advance notice to registered Players via the contact details registered to their Account, and the updated Policy will be published on the Platform at least fourteen (14) days before taking effect.
15.3 Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you should cease using the Platform and contact our support team to close your Account.
16.1 plus77 has designated a Data Protection Officer (DPO) in accordance with NPC requirements. The DPO is responsible for overseeing our compliance with the Data Privacy Act of 2012, responding to Data Subject rights requests, and serving as the point of contact for the National Privacy Commission.
16.2 For all privacy-related enquiries, Data Subject rights requests, concerns about data handling, or to contact our Data Protection Officer, please write to:
Data Protection Officer — plus77
Email: [email protected]
Subject Line: "Data Privacy Request – [Your Registered Mobile Number]"
Response Time: Within 30 calendar days of receipt of a verified request.
16.3 For complaints about plus77's data processing practices that have not been resolved through our internal channels, you may contact the National Privacy Commission of the Philippines. The NPC's complaint process and contact information are available through official Philippine government channels.
16.4 This Privacy Policy is effective as of 1 January 2026 and supersedes all prior versions of the plus77 Privacy Policy. Players who registered prior to this date are subject to this Policy upon continued use of the Platform on or after the effective date.
These aren't standard disclaimers — they're the operational decisions plus77 makes every day to keep your data safe.
All data transmitted between your browser and the plus77 Platform is protected by TLS encryption. Your personal and financial information is encrypted at rest in our databases. Your password is never stored in readable form.
plus77 does not sell, rent, or share your personal data with third-party advertisers or data brokers. The data you provide to open your Account and use the Platform is used only for operating that Account and meeting our legal obligations.
plus77 processes all personal data in compliance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission. A designated Data Protection Officer oversees our privacy practices and handles your rights requests.
You have the right to access, correct, delete, and port your personal data at any time. Submit a request to our DPO and we respond within 30 days. We document every request and explain any lawful limitations clearly.
plus77 collects only the data we actually need to operate your Account and meet regulatory requirements. Retention periods are defined and enforced — when data is no longer needed, it is securely deleted or anonymised.
We send promotional messages only to Players who have explicitly opted in. Opting out is simple — one tap in Account Settings, one reply to any SMS, or one email to our support team. Your inbox is yours to control.
Your personal data is handled with the same care you'd expect from a PAGCOR-compliant Philippine gaming platform. Create your plus77 account knowing exactly how your data is used — and how to change that any time. 21+ only.